| Mon | 16:00 — 20:00 |
| Tue | 16:00 — 20:00 |
| Wed | 16:00 — 20:00 |
| Thu | 16:00 — 20:00 |
| Fri | 16:00 — 20:00 |
| Sat | 09:00 — 18:00 |
For extrajudicial settlements of consumer disputes, the European Union has launched an online platform ("ODR platform"):
https://ec.europa.eu/consumers/odr